Privacy Policy – Rockstar Guitar School

This Privacy Policy explains how MAYZEL Limited (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit or make use of our website, https://rockstarguitarschool.co.uk (“the Website”).

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

MAYZEL Limited
85 Great Portland Street, 5th Floor
London, England, W1W 5PF
📧 Email: rockstarenglishrob@gmail.com

2. What Personal Data We Collect

We may collect the following personal information when you use our Website or services:

Full name
Email address
Telephone number (if provided)
Payment information (processed securely via third-party gateways)
IP address and browser type
Booking history or lesson preferences
Communications sent to us (e.g. via contact forms or email)

3. How We Collect Your Information

We collect personal data when you:

Book guitar lessons
Sign up to newsletters or updates
Contact us via email or web forms
Make a payment or purchase
Browse the Website (cookies and analytics)

4. How We Use Your Information

We use your information to:

Provide and manage lessons and services
Process bookings and payments
Send lesson updates, confirmations, or newsletters (if opted-in)
Improve the performance and user experience of our Website
Comply with legal or financial obligations

5. Legal Basis for Processing

We rely on the following lawful bases to process your data:

Consent – where you opt-in to marketing communications
Contract – to provide services and manage bookings
Legal obligation – for compliance and tax reporting
Legitimate interests – for improving services and fraud prevention

6. Data Storage and Security

We store your data on secure UK- or EU-based servers using best practices in data encryption and access control. Your data is retained only as long as necessary for our services and legal obligations.

7. Sharing of Data

We may share your data with trusted third parties, such as:

Payment processors (e.g. PayPal, Stripe)
Email marketing tools (e.g. Mailchimp)
Web analytics providers (e.g. Google Analytics)

All third parties are required to comply with data protection standards.

8. Cookies

We use cookies to:

Track site performance and usage
Save your preferences
Improve your browsing experience

9. Your Rights Under UK GDPR

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw your consent (if previously given)
Object to processing for direct marketing
Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise these rights, please email: rockstarenglishrob@gmail.com

10. Data Transfers Outside the UK

Some of our service providers (e.g. Mailchimp) may process data outside the UK. In these cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

11. Updates to This Policy

We may update this Privacy Policy occasionally. All changes will be posted on this page with a new effective date. Continued use of the Website means you accept these changes.